Bangaloreans – Register your Complaints with BBMP ONLINE!

Dear Bangaloreans wake up! You can register your Complaints with BBMP ONLINE

Complaints like tree fall, health, revenue and civic infrastructure works can be filed on new BBMP website Spandana: Click here

As soon as the complaint is lodged, it gets registered in the main bank. The citizen will also get a SMS informing him about the status of the complaint. The information about the complaint area and the complaint details will be forwarded to the officer concerned. The time taken will differ according to the nature of the complaint. While the minimum response time is 24 hours, the maximum can extend up to even six months. Complaints in relation to removal of tree branches, street lighting, garbage collection etc. will be addressed within 24 hours. Infrastructure work like road asphalting will take longer, may be three to four months, as it requires administrative approval. The citizens can call the control room Phone No – 080-22660000 or lodge complaints online.

BWSSB has 24 hour hotline The Bangalore Water Supply and Sewerage Board will address any water or sewerage complaints within a day. There are service stations in every locality where any water sanitation or even billing complaints can be lodged. To register a complaint by phone, the 24 hour hotline number is 155313. You can also address a mail to the chairman at [email protected] and to the PRO at [email protected] for the redressal of any complaints.

The water inspector or the sanitation inspector will be sent to inspect the area and take required measures. In case of a blocked sanitary pipe, the manhole will first be cleaned manually using bamboo sticks. If the pipe is still blocked, jetting or pressure machines will be used to clear it. Despite this, if the pipe gets frequently choked or overflows, then the sanitation inspector will analyze the problem and, if need be, replace the pipes with one having a higher diameter.

18 thoughts on “Bangaloreans – Register your Complaints with BBMP ONLINE!

  1. City Central Library in jayanagar is not in good condition, very limited seats and full of dust and walls are not clean and some construction is going on within the building and toilet is closed becuase of no water. Please address these issues immediately.

  2. SIR
    THERE IS NO WATER SUPPLY FOR MY HOUSE
    OTHER HOUSE WATER SUPPLY IS AVAILABLE
    WE CHECKED OUR INTERNAL LINE CONNECTIONS ITS OK

    PLEASE TAKE MY COMPLIANT AND SOLVE THE PROBLEM

    THANKING YOU,

    PRAMILA. E- 360119

    WARD NO 81 VIGNANA NAGAR
    MAHADEVAPURA
    BANGALOR 48

  3. Sir .There is avacant site adjacent to the main road in between 1 at & 2nd cross New Byppanahalli Extn off old Madras road behind Swamy Vivekananda metro.This is unfenced and used as dumping ground for garbage ,dead animals etc causing health hazards.Kindly cause for early action against the owner to clean the same and fence it.This is a perpetual problem despite there is door to door collection of garbage. Our Ward no is 79 named Savajnanagar.Corporator Smt Shashirekha who hardly visits.Kindly do the needful.

  4. I am Bhoomika a student, since four months in our road a street light is not working properly in pragathi nagar 1cross dead end # 171 basaveshwar road it is very dark over here ,we are in need of street light so please do come and repair it as soon as possible,we have already complained so many times through phone calls but no replies to so please do come and repair it

  5. How do I complain against an iron cart permanently parked in front of my house?

    That Spandana website is not working. The form submission gives some error.

  6. Hello Concern,

    There is an Silver tree infront of the below mentioned residential address, due to heavy wind branches are falling down harming the public, i would request the concern department to cutdown the tree to avoid inconvenience for the public –

    Kumar
    2461, Om Shakti Nilaya, Behind Raghavendra People tree hospital, KG Layout,
    T.Dasarahalli Bangalore = 560057

    Thanks Well in Advance for considering the request.

    Regards

  7. Broken tree branch of the 40yr. Old tree in the adjoining conservancy lane is precariously hanging over the footpath endangering the pedestrians. The conservancy lane entrance is blocked by the stone wall leaning outwards towards the footpath posing danger to the footpath users.
    The conservancy lane is filled with the discarded dry twigs & branches of the tree, posing a potential fire hazard.
    My compound wall is also getting split & may fall off. The roots also may be causing the latent damage to my property.
    My previous requests with the BBMP(S) office in Jayanagar,for the past few years caused tree officer to visit the site but NO PROGRESS thereafter!!!
    Could something be done, to help the senior citizen & the footpath users???

  8. As i can see for more than a year the drainage with mud which was put on the Agara road nearby in the trees from Bellandur petrol bank to Agara seems to be uncleaned.

    As well as the waste mud which seems to be never cleaned after the construction below the Agara Bus junction to Hebbala seems to be disgusting, It seems to be very bad as no one take cares in cleaning roadside mud.

    Also i can see new new small plants have grown over the Agara bridge at the edge of the roads and daily able to see persons fell down due to mud on the road.

    This is common in all Bangalore, It is not the same bangalore which we used to see before 15 yrs. I am just requesting to keep our bangalore neat and clean.

    We can clean the roadside mud atleast once in a month if government not able to clean daily atleast. There is no way of saying Swatch Bharat without any actions.

    Taxpayer’s money is taken for Swatch Bharat, but dont know why it is not used in proper way ?

    One of my Colleague who came from Europe told after seeing these uncleaned roads it is very disgusting and he never wants to visit India.

    Please save Bangalore and please save India

  9. As i can see for more than a year the drainage with mud which was put on the Agara road nearby in the trees from Bellandur petrol bank ( HDFC BANK ) to Agara seems to be uncleaned for many months.

    As well as the waste mud which seems to be never cleaned after the construction below the Agara Bus junction seems to be disgusting as of today no one take cares in cleaning roadside mud.

    Also i can see new new small plants have grown over the Agara bridge at the edge of the roads and have seen persons fell down due to mud on the road.

    This is common in all Bangalore, It is not the same bangalore which we used to see before 15 yrs. I am just requesting to keep our bangalore neat and clean. Metro constrcution areas will have these kind of things , why the same all over especially in Silk Board – Hebbala Road ?

    We can clean the roadside mud atleast once in a month if government not able to clean daily atleast. There is no way of saying Swatch Bharat without any actions.

    Taxpayer’s money is taken for Swatch Bharat, but dont know why it is not used in proper way ?

    One of my Colleague who came from Europe told after seeing these uncleaned roads it is very disgusting and he never wants to visit India.

    Please save Bangalore and please save India

  10. Dear Sir,

    ward no.172 madiwala,PARK MAINTANCE IS VERY POOR LAST THREE MONTHS NO WATER IN THIS PARK ZIM ITEMS DAMAGED(PARK ADDRESS;- 16TH MAIN BTM LAYOUT,AFTER AEE OFFICE BBMP,CORRECT THE ISSUES,

    T.V.MANJUNATH,
    M.NO.9611800891

  11. Herohalli ward roads conditions are pathetic. Can find potholes for every 50-100 meters. Nagarhole nagara roads are even worse and there are no proper roads to travel from herohalli cross to nagarhole nagara.

    M a pregnant lady and m facing problems by travelling in this bad road. Its matter of two lives. Please take some action. There are many like me who are suffering from these roads.

    BBMP has not covered the potholes in this road properly. Due to rain, potholes are opened again and road conditions are turning bad day by day. Peenya, Jalahalli busses, HMV also go in the same road and made the roads even worse. Dust pollution is also increasing.

    3 Cr is the budget share for Herohalli ward but we donot see any development in this ward.

    If the immediate action is not taken, complaint will be raised to the higher level from the ward residents.

  12. There is a public toilet near Lakshmi Theatre thavarekere S. G Playa Bangalore 560029..on Raja kaluve.they charge 7 rupees which is above the permitted amount.. They also sell illegal items in it..

  13. Complaint / Requirement
    Sir,
    i filed for a joint khatha along with my brother, Jayakumar Francis, in Aug 2017 at the BBMP ward No.36. To this date I have not received any information about the status of the khatha. This delay in processing the paperwork at your offices gives room for a lot of foul play and I have given a complaint to the CCB which is pending in the Police Commissioner’s office. This is against the law especially since all cases are in court and   khatha cannot be changed.  Further, I have applied through Sakala which found my documents in order. 
    Poonam Nanaiah has been instructed  with the task of entering my house with some women and abducting my sister, Malini Francis, to forcibly sign the Khatha  and to give her own Aadhaar.
    As I  write this, I declare that the khatha is mine.  My father left that property for me in his will.  I will nog give it to anyone to save  lawbreakers
    I have said it before and I reiterate  that the  my property has been sold illegally , documents falsified , no sale deed made or registered.  a thorough probe is needed.
    the same goes for Dr. Vidyasagaars property.  a now case is on the way regarding  all this.  Jeykumar francis is an offender of the law .  Without any relevant documents he has signed an agreement wihch  is  in the  possession of the BBMP RO and higher officials.
    Freeze matters as they are.  The law applies equally to all and aiding and abetting the offenders is tantamount to  contravening the law.
    A similar letter has also been sent to you by my sister, Malini Francis.
     
    Thanking you
    Yours sincerely
    V.S Francis
     
     
     
     

  14. Agara lake near hsr layout was inaugurated by Sri RamblingaReddy with great pomp before the election.now the maintenance is very poor.grass has grown all around and the adjoining storm water drain is filled with garbage and is blocked.kindly look into the matter before the next rains and prevent flooding of koramangala and adjoining areas

  15. Garbage bumping daily near our neighborhood it gives Vry bad impression and it’s Vry mess garbage collector will collect the plastic and refuse in main road near to houses
    And garbage auto daily makes sound garbage won’t collector off the auto three times daily they will dump the garbage and mess the road
    Please take immediate action and resolve the issue
    Nagasandra basavangudi near ramanjaneya temple Bangalore 560028

  16. Sir.There is overflowing from drains in defence colony vinayakanagar bagalur cross yelhanka bangalore 560064.Area is very dirty. Garbage thrown in road& in corners. Please take action to make area clean.

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