While information is the cornerstone of our ability to provide superior service, our most important asset is our subscribers' trust. Keeping subscriber information secure, and using it only as our subscribers would want us to, is a top priority for all of us at LegalCrystal. Here then, is our promise to our individual subscribers:
·We will safeguard, according to strict standards of security and confidentiality, any information our subscribers share with us.
·We will limit the collection and use of subscriber information to the minimum we require to deliver superior service to our subscribers, which includes advising our subscribers about our products, services and other opportunities, and to administer our business.
·We will permit only authorized employees, who are trained in the proper handling of subscriber information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
·We will not reveal subscriber information to any external organization unless we have previously informed the subscriber in disclosures or agreements, have been authorized by the subscriber, or are required by law.
·We will always maintain control over the confidentiality of our subscriber information.
·Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
·We will attempt to keep subscriber files complete, up-to-date, and accurate. We will tell our subscribers how and where to conveniently access their information (except when we're prohibited by law) and how to notify us about errors which we will promptly correct.
Information we collect:
We collect the below information to provide better services to all of our users:
Information you give us. For example, many of our services require you to sign up for a LegalCrystal Account. When you do, we'll ask for personal information, like your name, email address, telephone number or credit card.
Information we get from your use of our services. We may collect information about the services that you use and how you use them such as,
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). LegalCrystal may associate your device identifiers or phone number with your LegalCrystal Account.
When you use our services or view content provided by LegalCrystal, we may automatically collect and store certain information in server logs. This may include:
Details of how you used our service, such as your search queries.
Internet protocol address.
Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
Cookies that may uniquely identify your browser or your LegalCrystal Account.
We may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
Cookies and anonymous identifiers
We use various technologies to collect and store information when you visit a LegalCrystal service, and this may include sending one or more cookies or anonymous identifiers to your device.
Google's use of the DoubleClick cookie enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.
If you have not opted out of third-party ad serving, the cookies of other third-party vendors or ad networks may also be used to serve ads on our site.
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect LegalCrystal and our users. We also use this information to offer you tailored content – like giving you more relevant search results and features.
When you contact LegalCrystal, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.